I’m Sean Mack and I offer consultancy services under the banner of CoreDirections Consulting. The name-choice “CoreDirections” reflects my focus on supporting and resourcing aged care organisations to move forward by recognising, celebrating and drawing on their positive core – their defining purpose, core values, beliefs, capacity, and fundamental strengths.

Integral to this positive core is '“person-centredness”. In my recent research, I defined person-centredness as a broad term relating to residents, family members, staff, and managers – everyone across the residential aged care community. While broadly inclusive, it also embraces the person-centred care of residents more specifically. It is about putting people at the centre, building an affirming and inclusive culture that encompasses the entire aged care community. The test of this culture is that it’s felt everywhere, starting from personal interactions, relationships, and day-to-day activities, moving to systems and procedures, and culminating in overall direction and external reputation.